DELIVERY & RETURNS
UK Standard Delivery
- 2-3 working days via Royal Mail tracked service
- From £1.50 depending on package weight
- We aim to dispatch within 1 working day
- 5-7 working days via Royal Mail Standard International
- 10-15 working days
- Royal Mail International
- Prices from £5.50 depending on weight
Custom and/or import charges:
Please note that our postage and packaging charge does not cover any possible customs import duties and or taxes.
You will be responsible for any import duties and taxes that may be incurred. Please note that we have no control over these charges and cannot inform what they may be. Please check with your country's customs.
Please kindly note that all international deliveries be be subjected to inspections and may be opened by customs authorities, this may cause delays to deliveries which is beyond our control.
We hope you will be very happy and satisfied with your purchase from Decocraftstore , however, if for any reason you are not entirely happy please inform us within 28 days of receipt of your order.
The goods must be returned unused and in the original undamaged packaging within 28 days of your receipt. Please include details of your order number, name and reason for returning the goods in order to expedite the refund process.
Postage costs for the return of these items will NOT be refunded. Please ensure that you obtain a certificate of posting from the Post Office, which is provided free of charge.
Refunds will be processed within 14 days of receipt of goods being received in a 100% resaleble condition.